Last Updated: October 1, 2025
Welcome to https://generatemy.com (the "Website"), managed by Prismaway OÜ, a company registered in Estonia under registration number 14671755, with its legal office at Harju maakond, Tallinn, Nõmme linnaosa, Rännaku pst 12, 10917 ("we", "us", "our", the "Company"). These Terms and Conditions (the "Terms", the "Agreement") form a legally binding contract governing your use of our services for generating images, emails, and agreements (the "Platform") between you ("you", "your", "user", "customer") and the Company.
We recommend carefully reviewing these Terms prior to using our services. If any part of these Terms is unacceptable to you, you must immediately cease using the Platform.
By accessing our Website or making purchases, you agree to comply with these Terms, our Privacy Policy, and all related policies (collectively, the "Terms of Use"). We encourage you to read our Privacy Policy to understand how we manage your data. We are not responsible for any external websites linked from our Platform.
For inquiries or concerns about these Terms, please contact us at info@generatemy.com.
1. Changes to Terms
1.1 We reserve the right to update or modify any aspect of the Platform at our discretion without prior notice. It is your responsibility to regularly check these Terms for updates. Continued use of the Platform after changes indicates your acceptance of the revised Terms. The "Last Updated" date reflects the latest revisions. If you disagree with any changes, you must stop using our services immediately.
2. Services Provided
2.1 If your account is terminated, all content generated through our services, including images, emails, and agreements, will be permanently deleted without the possibility of recovery or compensation.
3. Eligibility Requirements
3.1 You must use our services in full compliance with all applicable laws and regulations. Users must be at least eighteen years old or the age of majority in their jurisdiction, whichever is higher.
3.2 By using our Platform, you confirm that you have the legal authority to enter into binding agreements.
3.3 Our services are not available in the following restricted regions: Afghanistan, Belarus, China, Cuba, Iran, North Korea, Syria, Russia, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, DR Congo, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, and Zimbabwe. This list may be updated periodically.
4. Account Management
4.1 This Agreement takes effect upon successful registration of your account, which requires you to provide personal information for storage in our systems.
4.2 We may refuse registration for reasons including, but not limited to, policy violations, suspected fraudulent behavior, inability to verify your identity, or attempts to create multiple accounts.
4.3 You are allowed only one active account. Any previously banned accounts must be resolved before creating a new one.
4.4 You are fully responsible for all activities conducted through your account. Sharing login credentials is not permitted, and you must promptly report any unauthorized access.
4.5 We may suspend accounts if we suspect inaccurate information or violations of these Terms.
4.6 We are not liable for any damages resulting from unauthorized use of your account.
4.7 We may suspend access immediately without notice if we detect threats to our services, violations of rights, or breaches of legal obligations.
4.8 Accounts inactive for more than thirty days may be deactivated, with associated data permanently deleted.
5. User Responsibilities
5.1 Your use of our services must comply with these Terms and all applicable laws. Prohibited actions include:
- Using services from restricted regions;
- Attempting to reverse engineer or modify our technology;
- Distributing or commercially exploiting our services without authorization;
- Using services for commercial or political purposes without permission;
- Disrupting normal operation of the Platform;
- Using automated tools for data collection;
- Impersonating others or misrepresenting affiliations;
- Submitting unlawful or harmful content;
- Engaging in harassment or discriminatory behavior;
- Interfering with other users’ access or experience.
5.2 We may remove content or restrict access for violations without prior notice.
6. Reporting Violations
6.1 You agree to adhere to these Terms and all related policies. Report any violations to info@generatemy.com, including:
- A detailed explanation of the violation;
- The specific location of the content (URL, if applicable);
- Your contact details;
- A statement confirming your good faith belief in the violation.
6.2 We may take actions such as issuing warnings, removing content, restricting access, or permanently banning accounts for violations.
7. Payment Terms
7.1 All transactions are processed in Euros, with currency conversion applied based on prevailing exchange rates.
7.2 To complete a purchase, you must provide payment details, including card information and billing address.
7.3 Prices are displayed in Euros unless otherwise stated.
7.4 Only approved payment methods may be used. By completing a purchase, you confirm the accuracy and authorization of the provided information.
7.5 We may cancel orders due to issues such as product unavailability, pricing errors, or payment processing issues.
7.6 You will receive delivery confirmation via your registered email. Allow up to fourteen days for delivery. Refunds will be issued for unfulfilled orders.
8. Account Top-Up
8.1 You may add funds to your account for future use through the account dashboard or other approved methods.
8.2 Top-up transactions are handled by third-party providers, subject to their terms.
8.3 Instructions for using the top-up service are available on our Website.
9. Refund Policy
9.1 Refunds are available only in the following cases:
- Technical issues unresolved after five business days;
- Confirmed unauthorized charges;
- Verified billing errors;
- Documented fraudulent activity.
9.2 Users in the European Economic Area, United Kingdom, or Switzerland may cancel digital purchases within fourteen days of the transaction.
9.3 Cancellation rights are waived if you access content during the fourteen-day period.
9.4 Submit cancellation requests to info@generatemy.com.
9.5 Approved refunds will be processed within fourteen days (or up to thirty days if necessary) via the original payment method, without additional fees.
10. Intellectual Property
10.1 All content on the Platform, including text, images, designs, and software, is owned by the Company or its licensors and protected by copyright and trademark laws.
10.2 Unauthorized use of trademarks displayed on the Platform is strictly prohibited.
11. Indemnity
11.1 You agree to indemnify and hold the Company harmless from any claims arising from: (i) your use of the Platform; (ii) breaches of these Terms; (iii) violation of third-party rights.
12. Warranty Disclaimer
12.1 The Platform is provided "as is" without guarantees of accuracy, reliability, or availability. We disclaim all implied warranties to the extent permitted by law.
13. Liability Limitations
13.1 We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.
13.2 You use the Platform at your own risk, including interactions with third-party content.
13.3 Our total liability is limited to the amount you paid in the six months prior to any claim.
14. Governing Law and Dispute Resolution
14.1 These Terms are governed by Estonian law, and disputes will be resolved exclusively in Estonian courts. This does not affect your statutory consumer rights under local laws.
14.2 Users in the European Economic Area or Switzerland may use the European Union’s Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr).
15. General Provisions
15.1 Our failure to enforce any part of these Terms does not waive our rights. Any waiver must be in writing.
15.2 These Terms do not establish any employment, partnership, or joint venture relationship.
15.3 These Terms constitute the entire agreement between you and the Company, superseding all prior agreements or communications.
15.4 This Agreement remains effective until terminated by either party. Termination does not affect prior rights or obligations, and provisions meant to survive termination will remain in effect.
